Refund policy

You have the right to withdraw from this contract within thirty days without giving any reason. The cancellation period is thirty days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us (Lucjan Grzegorzewski, Heußweg 83, 20255 Hamburg, Germany, Cycley.info@gmail.com, Telephone: 004917699807033) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract, inform. You can use the attached sample revocation form, which is not mandatory.

To meet the revocation period, it is sufficient for you to send the communication regarding your exercise of the right of revocation before the revocation period has expired.
Consequences of withdrawal

If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you use another type of delivery as the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier.

You have received the goods immediately and in In any case, return or hand over to us at the latest within fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model cancellation form

( If you want to revoke the contract, please fill out this form and send it back.)

- To Lucjan Grzegorzewski, Heussweg 83, 20255 Hamburg, Germany, Cycley.info@gmail.com

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable.